Servant Leader Lessons

By Philip Burgess - UX Research Leader “The art of leadership is not giving answers, but asking the right questions.”    In UX research,...

By Philip Burgess - UX Research Leader   Leadership isn’t about being in charge. It’s about taking care of those in your charge.  In UX...

By Philip Burgess - UX Research Leader In the high-stakes world of research-driven organizations—where data guides decisions and insights...

By Philip Burgess - UX Research Leader In the fast-paced world of product development, UX Research Leaders often feel the pressure to...

By Philip Burgess - UX Research Leader As UX Research Leaders, we don’t just manage projects—we manage people. And sometimes, the...

By Philip Burgess - UX Research Leader As researchers, we’re trained to uncover hidden truths, challenge assumptions, and illuminate the...

By Philip Burgess - UX Research Leader As someone who’s built and scaled UX research practices across global organizations, I’ve had the...

By Philip Burgess – UX Research Leader In Agile environments, leadership is less about command-and-control and more about empowering...

By Philip Burgess – UX Research Leader The strength of a UX research team isn’t just in the expertise of its senior members—it’s in how...

By Philip Burgess – UX Research Leader When I stepped into the role of UX Research Manager, I quickly realized the title wasn’t just...

By Philip Burgess - UX Research Leader One of the greatest challenges leaders face is finding the sweet spot between empowering their...

By Philip Burgess – UX Research Leader Leadership is more than assigning tasks and hitting deadlines—it’s about inspiring growth,...

By Philip Burgess – UX Research Leader Servant Leadership in Agile Environments: Empowering Teams for Real Impact Agile isn’t just a...

By Philip Burgess – UX Research Leader In a world that often celebrates authority and control, servant leadership offers a refreshing—and...

By Philip Burgess – UX Research Leader UX research is a discipline rooted in empathy, listening, and service to users. So it’s no...

By Philip Burgess – UX Research Leader A great UX research leader is more than just an exceptional researcher — they’re a strategist, a...

By Philip Burgess – UX Research Leader Being a great manager isn’t just about delivering results—it’s about building the kind of...

By Philip Burgess – UX Research Leader When I think about my role as a leader, one thing always comes to mind: I work for my team, not...