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By Philip Burgess - UX Research Leader Delivering a Findings and Recommendations Report  is one of the most important responsibilities of...

By Philip Burgess - UX Research Leader Being a small UX research department in a sprawling organization can feel like steering a kayak in...

By Philip Burgess - UX Research Leader Becoming a UX Research Leader is more than just managing projects and guiding researchers—it’s...

By Philip Burgess - UX Research Leader As a UX research leader, your role isn’t only to nurture talent—it also includes holding your team...

By Philip Burgess - UX Research Leader Leading a team of UX researchers goes far beyond assigning studies and reviewing reports. It’s...

By Philip Burgess - UX Research Leader As UX research teams grow, leaders face an important challenge: how do you measure and demonstrate...

By Philip Burgess - UX Research Leader For non-profits, every dollar and every hour of staff time matters. Unlike corporations that...

By Philip Burgess - UX Research Leader A well-crafted UX research case study is more than a portfolio piece—it’s a narrative that...

By Philip Burgess - UX Research Leader Whether you're launching a new product, refining a user experience, or validating a business...

By Philip Burgess - UX Research Leader As UX research teams scale, one of the biggest challenges they face is consistency . Different...

By Philip Burgess - UX Research Leader When ResearchOps (Research Operations) first gained traction in the mid-2010s, it was about...

By Philip Burgess - UX Research Leader In the last two decades, the way organizations build digital products has been transformed by...

By Philip Burgess - UX Research Leader As organizations mature in their user experience practices, the demand for research grows. Product...

By Philip Burgess - UX Research Leader UX Research has come a long way in just over two decades. In 1999, the internet was still in its...

By Philip Burgess- UX Research Leader In today’s fast-paced digital world, organizations are conducting more user research than ever...

By Philip Burgess - UX Research Leader UX Research (UXR) is one of the fastest-growing fields in design and technology. As businesses...

By Philip Burgess - UX Research Leader Quantitative UX research involves collecting numerical data that can be measured, analyzed...

By Philip Burgess - UX Research Leader Whether you're running usability tests, conducting interviews, analyzing product usage, or...

By Philip Burgess – UX Research Leader UX research is more than a toolkit—it’s a mindset. It’s the discipline that helps teams understand...

By Philip Burgess – UX Research Leader Task-based scenarios are the backbone of usability testing. They simulate real-world goals users...