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How AI Is Reshaping the UX Research Toolkit
By Philip Burgess - UX Research Leader In the ever-evolving landscape of UX research, artificial intelligence isn’t just a trend—it’s a...
Philip Burgess
3 min read


100 AI Prompts for UX Research
By Philip Burgess - UX Research Leader AI is quickly becoming an essential partner for UX researchers. From brainstorming research...
Philip Burgess
3 min read


The Best AI Prompts to Use for UX Research
By Philip Burgess - UX Research Leader How to Ask Smarter Questions in an AI-Augmented Workflow As UX research evolves in tandem with AI,...
Philip Burgess
2 min read


The Future of UX Research: Human Empathy + AI Machine Intelligence
By Philip Burgess - UX Research Leader What the Balance Looks Like As AI continues to reshape the landscape of design and...
Philip Burgess
2 min read


Will AI Replace UX Researchers
By Philip Burgess - UX Research Leader Why Human-Centered Insight Still Matters in an AI-Driven World The rise of AI has sparked a wave...
Philip Burgess
2 min read


The Future of UX Research in AI-First Organizations
By Philip Burgess - UX Research Leader As AI continues to reshape industries, UX researchers face a pivotal opportunity: not just to...
Philip Burgess
2 min read


Case Study — Improving Benefits Findability for Senior Members
By Philip Burgess - UX Research Leader Role: Manager, User Experience Research (player/coach) Company: Fortune 50 healthcare...
Philip Burgess
3 min read


How to Sell Research to Executives Who Only Care About Revenue
By Philip Burgess - UX Research Leader If you’ve ever presented research to executives and felt the energy drain the moment you mentioned...
Philip Burgess
2 min read


The First 90 Days as a UX Research Leader
By Philip Burgess - UX Research Leader Stepping into a UX Research leadership role is exciting—and daunting. The first 90 days can set...
Philip Burgess
2 min read


Leading with Questions, Not Directives: Encouraging UX Researcher Autonomy
By Philip Burgess - UX Research Leader “The art of leadership is not giving answers, but asking the right questions.” In UX research,...
Philip Burgess
2 min read


How to Serve First: Putting Your UX Researchers’ Needs Before Your Own
By Philip Burgess - UX Research Leader Leadership isn’t about being in charge. It’s about taking care of those in your charge. In UX...
Philip Burgess
2 min read


Why Servant Leadership Builds Trust in Research-Driven Organizations
By Philip Burgess - UX Research Leader In the high-stakes world of research-driven organizations—where data guides decisions and insights...
Philip Burgess
2 min read


What Servant Leadership Really Means for UX Research Leaders
By Philip Burgess - UX Research Leader In the fast-paced world of product development, UX Research Leaders often feel the pressure to...
Philip Burgess
2 min read


Being a Servant Leader During Emotional Conversations with UX Researchers
By Philip Burgess - UX Research Leader As UX Research Leaders, we don’t just manage projects—we manage people. And sometimes, the...
Philip Burgess
2 min read


Leading During UX Researcher Layoffs: A Guide for Compassionate Leadership
By Philip Burgess - UX Research Leader Layoffs are among the most difficult challenges any leader will face—especially in a field like UX...
Philip Burgess
2 min read


How to Hold Effective UX Research Team Meetings: Best Practices & Cadence
By Philip Burgess - UX Research Leader Meetings can either be a powerful force for alignment and inspiration—or a frustrating time sink....
Philip Burgess
2 min read


How to Hold Effective One-on-One Meetings with UX Researchers
By Philip Burgess - UX Research Leader One-on-one meetings are one of the most powerful tools a UX Research Leader can use to build...
Philip Burgess
2 min read


Things You Don’t Know About Me – Reflections as Your UX Research Leader
By Philip Burgess - UX Research Leader As researchers, we’re trained to uncover hidden truths, challenge assumptions, and illuminate the...
Philip Burgess
2 min read


How to Ask Me for a Promotion in UX Research—and What I’m Looking For
By Philip Burgess - UX Research Leader As someone who’s built and scaled UX research practices across global organizations, I’ve had the...
Philip Burgess
2 min read


Getting UX Research a Seat at the Table: From Insight to Influence
By Philip Burgess - UX Research Leader UX Research has long been the quiet powerhouse behind great products. But too often, researchers...
Philip Burgess
2 min read
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